BLUE STAR CLEANING SERVICES INC

PRIVACY POLICY

Effective Date: October 1, 2026 Last Updated: October 1, 2026

Blue Star Cleaning Services, Inc. (“Blue Star,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information across our website (bluestarcleaningservices.com) and our workforce management application (“Blue Force App”).

PART 1: WEBSITE PRIVACY (bluestarcleaningservices.com)

1.1 Information We Collect

Contact Forms: When you submit a contact form on our website, we collect:

  • Full name
  • Email address
  • Message content

Cookies: Our website uses essential cookies to ensure basic functionality. We do not use tracking or advertising cookies.

Automatic Data: When you visit our website, we automatically collect:

  • IP address (for spam detection and security)
  • Browser type and version
  • Pages visited and time spent

1.2 How We Use Website Data

  • Respond to your inquiries and service requests
  • Prevent spam and ensure website security
  • Improve website performance and user experience

1.3 Data Retention (Website)

  • Contact form submissions: 2 years
  • Server logs: 90 days

PART 2: WORKFORCE MANAGEMENT APPLICATION (Blue Force)

This section applies to employees and contractors using the Blue Force workforce management application.

2.1 Information We Collect

Location Data

What We Collect:

  • Precise GPS coordinates (latitude and longitude) when you clock in and clock out
  • GPS breadcrumbs (location points) captured periodically while you are clocked in and the App is open and in use on your device. Capture frequency depends on your device, operating system settings, and connectivity; your device may pause location capture while the screen is locked or the App is running in the background
  • Location accuracy measurements
  • Timestamps of all location captures

How We Use It:

  • Verify you are at the assigned work location (geofencing validation)
  • Create route history for completed jobs
  • Calculate distance traveled during work assignments
  • Prevent time fraud and ensure accurate payroll
  • Provide work analytics to management

When We Collect It:

  • At clock in: One-time GPS capture
  • During active work: Periodically while clocked in and the App is in use (see above)
  • At clock out: One-time GPS capture
  • Location tracking STOPS when you clock out
  • We do NOT track your location when you are off duty

Photographic Evidence

What We Collect:

  • Photos you upload as work evidence (before/during/after job completion)
  • Photo metadata: upload date, time, associated job, and optional notes

How We Use It:

  • Document work completion and quality
  • Provide evidence to clients and property managers
  • Resolve disputes about work performed
  • Quality control and training purposes

Work Time Data

What We Collect:

  • Clock in and clock out times
  • Total hours worked per shift
  • Job assignments and completion status

How We Use It:

  • Calculate payroll and contractor payments
  • Generate timesheets for accounting
  • Track productivity and job completion rates
  • Compliance with labor laws and wage requirements

Personal Information

What We Collect:

  • Full name, email address, phone number
  • Employee or contractor classification
  • Pay rate (employees) or per-job rate (contractors)
  • Profile photo (optional)
  • Work history and performance data
  • Documents uploaded by administrators (payroll forms, safety certifications, training materials)

2.2 Third-Party Service Providers

We use trusted third-party service providers to operate and maintain the App. These providers may process your data on our behalf, including:

  • Cloud hosting and data storage
  • Mapping and location services
  • Email delivery systems
  • Application infrastructure

Data may be stored and processed in the United States. All providers are contractually obligated to protect your data and may only use it as directed by Blue Star.

2.3 Data Retention (App)

  • Active Employment: All data retained while you are employed or contracted
  • After Termination:
    • Payroll records: Minimum 7 years (IRS requirement)
    • GPS location data: Up to 90 days
    • Photos: Indefinitely for business records
    • Personal information: 3 years or as required by law

2.4 Data Sharing

We may share your data with:

  • Management and supervisors: Full access to work data, location history, photos, and time records
  • Clients and property managers: Automated notifications about clock in/out times and job completion only (no personal contact information or GPS coordinates)
  • Payroll and accounting: Time records and identification information for payroll processing
  • Legal authorities: If required by law, court order, or government request

We do NOT:

  • Sell your personal data to third parties
  • Share your location data outside the company (except as required by law)
  • Use your data for marketing purposes unrelated to your employment

2.5 Data Security

  • End-to-end encryption for data transmission (HTTPS/TLS)
  • Database encryption at rest
  • Role-based access controls
  • Regular security audits and updates
  • Daily automated backups

2.6 Your Rights

Depending on your location, you may have the right to:

  • Request a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Request your data in a machine-readable format

To exercise your rights, contact us at: contact@bluestarcleaningservices.com

2.7 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of sale of personal information (we do NOT sell personal information)
  • Right to deletion (subject to exceptions)
  • Right to non-discrimination for exercising your rights

Contact: contact@bluestarcleaningservices.com | Subject: “CCPA Request – [Your Name]”

2.8 Children’s Privacy

The App is intended for employees and contractors aged 18 and over. We do not knowingly collect data from individuals under 18.

2.9 Consent and Employment

By using the App, you acknowledge and consent to:

  • Collection of your precise GPS location during work hours
  • Tracking of your work routes and movements while on duty
  • Storage and use of photos you upload as work evidence
  • Sharing of your work data with management and authorized personnel
  • Processing of your data by third-party service providers
  • Retention of your data as described in this policy

Use of the App and provision of location data during work hours is a condition of employment or contract with Blue Star Cleaning Services.

PART 3: GENERAL PROVISIONS

3.1 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website. For significant changes affecting your rights, we will notify app users via email at least 30 days before the changes take effect.

3.2 Contact Information

Blue Star Cleaning Services, Inc. 10407 47th Ave, Beltsville, MD 20705 Phone: +1 301-379-1847 Email: contact@bluestarcleaningservices.com

3.3 Legal Compliance

This Privacy Policy is designed to comply with:

  • California Consumer Privacy Act (CCPA)
  • California Privacy Rights Act (CPRA)
  • Other applicable federal and state privacy laws

© 2026 Blue Star Cleaning Services, Inc. All rights reserved.